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The Rules That Govern Your 7dog Account

Every account on 7dog operates under a clear set of terms — covering how your data is handled, how payments are processed through PayPal, Venmo, and Play+, and what your rights are as an account holder.

State-dependent accessPayPal & Venmo payment termsAccount data rightsPrivacy policyContact & dispute paths
7dog The Rules That Govern Your 7dog Account
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about how our terms apply to your specific situation — a disputed transaction via PayPal, a data-access request, or a question about account closure — our support team is the right first stop. We route legal and policy queries separately from general account help so you reach the right person faster.

Live Chat Start a chat session from any page in your account dashboard. Policy questions are flagged and routed to our compliance-aware support team, not a general queue.
Email Support Send detailed legal or data-request inquiries to our support address. Include your account ID and the nature of your request so we can respond accurately and without follow-up delays.
Account Settings Data-access and account-closure requests can be submitted directly through your account settings panel — no phone call required. Confirmation is sent to your registered email address.
ACCOUNT SECURITY DETAIL

How We Handle Data, Cookies, and Account Access

Account security and data handling are not afterthoughts at 7dog — they are built into how we process payments, verify identities, and store session data. Here is specifically how each area works for your account.

Data Handling

We collect only what we need to verify your identity and process payments. Personal data is not sold to third parties. Retention periods follow applicable state and federal requirements, then data is deleted.

Cookies and Session Tracking

We use session cookies to keep you logged in and performance cookies to monitor page load on mobile. You can adjust cookie preferences through your browser settings at any time without losing account access.

Account Security

Your account is protected by SSL encryption on every connection. Login uses a one-time verification step when we detect a new device or browser — your registered email or phone receives the confirmation code.

Requesting Changes or Deletion

To request a copy of your data, a correction, or full account deletion, use the form in your account settings or email support with your account ID. We process verified requests within the timeframe required by applicable law.

Your Legal Questions, Answered Directly

These are the questions our account holders actually ask about terms, data rights, and dispute paths. If yours is not here, live chat connects you to someone who can look at your specific account.

Access depends on where online gaming is permitted under state law. We restrict account creation and gameplay in states where it is not lawfully available. Check eligibility during registration.

No. When you use PayPal or Venmo to fund your account, both our payment terms and those providers' own user agreements apply simultaneously. Neither replaces the other.

Submit a data-access request through your account settings panel or email support with your account ID. We process confirmed requests within the period required by applicable law.

Payment data is retained only as long as required by applicable state or federal law. Once that retention period ends, the data is deleted from our systems. You will receive written confirmation.

Open a dispute through live chat and include your transaction ID. You can also initiate a resolution through Venmo or your Play+ card issuer directly — both processes can run at the same time.

Any update to our terms is posted on this page with a revised date. We also send a notification to your registered email address so you are not relying on a manual check to stay current.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.