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How 7dog Handles Your Personal Information

We collect only what we need to run your account and process payments through PayPal, Venmo, and Play+. This page walks you through exactly what we gather, how we store it, and what rights you hold over your own data — no legal runaround.

Account data kept securePayPal, Venmo, Play+ payment info protectedYour data access rights, spelled outContact path clearly listed
7dog How 7dog Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Every layer of your account — from the moment you log in to the point your withdrawal clears through Venmo or Play+ — operates under encryption and access controls that limit who on our team can see your data and under what conditions.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted via SSL. Stored records — including payment credentials and identity documents — are encrypted at rest so they are never exposed in plain text.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to see which parts of the account flow work well. You can adjust cookie preferences in your browser settings at any time.

Data Retention and Deletion

We keep your account records for the period state law requires. Once that window closes, data is deleted or anonymized. You can request early deletion where your state's law permits it.

Who Can Access Your File

Internal access to your personal data is restricted to team members who need it to process your account, handle a payment dispute, or respond to a support request — not for marketing or profiling.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your data, want to request a copy of your account records, or need to update something we have on file, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account without delay.

Live Chat Start a chat session from the account menu. Have your registered email ready so our team can pull your file and respond to your data request on the spot.
Email Support Send your privacy request to our support address listed in your account settings. We aim to acknowledge every data request within two business days.
Account Settings Many data updates — like correcting your contact details or reviewing your saved PayPal and Venmo info — can be handled directly inside your account profile.

Common Questions About Your Data at 7dog

These are the questions we hear most often from people reviewing their account privacy. If yours isn't here, live chat and email are both open for direct requests.

We collect your name, email, date of birth, and the payment details for your chosen method — PayPal, Venmo, or Play+. Identity verification documents may also be required by state law.

We share only what payment processors like PayPal and Venmo need to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Open a live chat or send an email from your registered address and ask for a data access request. We will respond within two business days and provide your records in a readable format.

Yes, where your state's law permits. Submit a deletion request through live chat or email. We will remove data that is not required for legal retention and confirm when the process is complete.

Retention periods depend on applicable state law. Once the required period ends, we delete or anonymize the records. You can ask our support team about the specific window that applies to your account.

Payment credentials are encrypted at rest and only the information needed to process a transaction is retained. Full account credentials for PayPal and Venmo are managed by those payment services directly.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.